Manage your Profiles

Profiles are a great way for you (and the rest of your family) to keep track of your personal favorites. Click below for steps on how to create, switch, edit, and delete profiles on Streamer:

• Create a profile
• Enabling PIN Protection 
• Switch profiles
• Edit a profile
• Delete a profile

How to create a profile

The primary profile for your account is automatically created using the information that was entered during the sign-up process. You can create up to five additional profiles (six in total) by following the steps below.

Streamer.com

1. Hover over the name in the top right corner of the page, and click Manage Profiles
2. Click (+) Add Profile
3. Fill out the required fields, then click Create Profile

Mobile

1. Tap the Account icon
2. Select your name to open the Profiles page
3. Tap (+) New Profile
4. Fill out the required information, then tap the Create Profile button

TV-connected devices

1. Select (+) New Profile from the Profiles screen when you first open the app
2. If you’re already in the app, go to Account > Profiles > (+) New Profile
3. Enter the required information, then select Create Profile

If you have PIN Protection enabled, your PIN will be required in order to create a new profile or when switching to all non-Kids profiles.
 

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How to enable PIN Protection

To turn PIN Protection on, follow the steps below: 

1. Head to Streamer.com and hover over your name in the top right corner of the page, then click Manage Profiles 
2. Toggle Turn on PIN Protection
3. Enter your password
4. Enter your PIN

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How to switch profiles

Don’t mess with Mom’s profile. Switch to your own by following the steps below on your device.

Streamer.com

1. Hover over the name in the upper right corner of the page 
2. Select the profile you want to switch to from the list of available options

Mobile

1. Tap the Account icon
2. Tap the profile you want to switch to from the list of available options

TV-connected devices

1. Navigate to the Account icon
2. Select Profiles from the menu
3. Scroll to the profile you’d like to switch to and select it

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How to edit a profile

Follow the steps below to change the profile name, gender, video sharing preferences, or turn off Kids Mode. If you’d like to change the birthday associated with a profile, you’ll need to contact us for assistance.

Streamer.com

1. Hover over your Profile in the top right corner of the page, and click Manage Profiles
2. Click the pencil icon next to the profile that you’d like to edit
3. Make your desired updates
4. Select Save Changes

iOS

1. Tap your Profile
2. Tap the icon with your initials
3. Select Edit
4. Select the profile you’d like to edit
5. Make your desired changes
6. Save Changes

On an Android device? Use your mobile browser to go to Streamer.com/account/profiles and follow steps 2-4 from the web section above to make edits. 

TV-connected devices*

1. Navigate to your Account 
2. Select Profiles from the menu
3. Scroll to the profile you’d like to change and select Edit
4. Make your desired updates
5. Select Save Changes

*Profiles cannot be edited on Apple TV at this time.  

How to delete a profile

Before you delete a profile, please keep in mind that this action cannot be undone and there is no way to recover a profile after it has been deleted. You can’t delete the primary profile, but you always have the option to edit it if needed.

If you’re ready to cut somebody out of your life (or at least your Streamer) for good, you can delete their profile on Streamer.com:

1. Hover over the name in the top right corner of the page, and click Manage Profiles
2. Select the profile you want to delete
3. In the Edit Profile pop-up window, select Delete Profile
4. Confirm your selection

To delete all profiles: 

1. Navigate to your Account page on a web browser
2. Click California Privacy Rights under Privacy and Settings
3. Under Manage Activity, select the Profiles option, and click Clear Selected. 

This will clear all the profiles, associated watch history, and profile-level preferences and settings associated with your account, other than the primary profile you created when you first signed up. 

This action is different from rights (including deletion rights) you may have under the California Consumer Privacy Act.